Managing communication,knowledge and information Case Study

Managing communication,knowledge and information - Case Study Example Contrarily informal information has no definite format. It is not structured. Telephone calls, notice boards, memos, notes etc. are most common types of informal information. Knowledge can be stated as the useful insight and wisdom which gets developed from the processed information (Bazerman and Chugh, 2006). Knowledge can be essentially of two important types, namely tactic and explicit. Tactic knowledge is found through the companies own vision, experience, practice, values, thinking and perceptions. While on the other hand explicit knowledge is largely found existing in documents and other recorded forms. It is highly formalized and codified. Such knowledge can be recorded in different artifacts, books, records, patents and database etc. The spiral conversation is a model which interlinks socialization, externalization, combination and internalization. The model states that communication moves from being tactic to explicit and vice-versa in a spiral or revolving form. Hence it is understood that for explicit knowledge to exist, the tactic knowledge must be generated. Similarly, tactic knowledge derives out of explicit knowledge. Classic badges can make use of the system by incorporating a systematic conversation technique which transforms tactic into explicit knowledge and the reverse. In case of Classic badges, for making their business successful, timely information from customers in respect of demand is essential. This would require suitable communication channels which would transmit information within less time. Also, suitable information channels must be established with suppliers of materials (Robbins and Judge, 2013). From the procured information, organizations are required to establish rational connections exercising their skills and understanding and formulate knowledge base which guides in taking crucial decisions. In case of Classic Badges, the timely information in respect to demand and